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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Sigma-Aldrich products

The group «New Technologies» offers products from the plant Sigma-Aldrich: accessories for analytical chemistry, reagents for cell culture and analysis, materials for chemistry and biochemistry, materials for clinic and diagnostics, consumables for filtration, materials for industrial microbiology, laboratory equipment and accessories, biomedical materials, accessories for molecular biology and functional genomics, materials for pharmaceutical and biopharmaceutical production, antibodies for protein Biology
  • Analytical chemistry Sigma-Aldrich
    Analytical chemistry
    Sephadex G, V-Vials, Valve, etc.
  • Cell culture and analysis Sigma-Aldrich
    Cell culture and analysis
    HYS, TRUE, SLM, etc.
  • Chemistry and Biochemistry Sigma-Aldrich
    Chemistry and Biochemistry
    BioXtra, BioReagent, Vetec, etc.
  • Clinic and diagnosis Sigma-Aldrich
    Clinic and diagnosis
    OPTIPREP, ACCUSPIN, TRITON, etc.
  • Filtering Sigma-Aldrich
    Filtering
    WHA67, Z290, M, etc.
  • Industrial Microbiology Sigma-Aldrich
    Industrial Microbiology
    A1296, Y1625, Y1500, etc.
  • Laboratory equipment and supplies Sigma-Aldrich
    Laboratory equipment and supplies
    Z224510, S6268, etc.
  • Biomedical materials Sigma-Aldrich
    Biomedical materials
    AnhydroBeads, ReagentPlus, etc.
  • Molecular biology and functional genomics Sigma-Aldrich
    Molecular biology and functional genomics
    CompoZr, MISSION, etc.
  • Pharmaceuticals and Biopharmaceuticals Sigma-Aldrich
    Pharmaceuticals and Biopharmaceuticals
    80353, W3513, C1615, etc.
  • Protein Biology Sigma-Aldrich
    Protein Biology
    Prestige antibodies, etc.

NEW TECHNOLOGIES GROUP

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